Visit our dedicated Ask the Expert area at the show to speak with leading fleet managers for advice on all areas of the industry.
Each expert is a member of Fleet & Mobility Live’s Visitor Advisory Board and has first-hand experience to help with guidance on things like electric vehicles, fleet policy, telematics, training, risk management and more.
These one-to-one sessions are free and offered on a first-come first-served basis to help delegates at the show with personalised, impartial advice.
Click on the below to find out more about each expert and their specialist knowledge within the fleet and mobility sector.
I would say my expertise lies in process improvement and mapping as well as policy writing. As part of the global benefits team, it’s been important to take a holistic approach to designing a policy that is relatable to all countries.
I started out in my 20s working for a main dealership in the customer service and marketing team. Through listening to the feedback from customers I soon started to suggest ways to improve the customer experience and delivered a significant growth in customer satisfaction. I was given responsibility for the team, and then the group aftersales function. After taking a break to raise my son, I found a role which had fleet management as part of the duties, which I grew to a full-time role. I recently moved into a global role where I have harmonised a diverse fleet and numerous policies into one single policy.
I used to be an absolute petrol head as a kid so the motor trade coupled with customer service was a winner for me.
Electrification on a global scale is a challenge. We have fewer countries ready to take on our 2030 aspirations, though with some focus I am sure we can make greater steps towards it, and I feel confident that enough decision makers and influencers will have the combined energy to have a successful plan in readiness.
Vans, HGVs, safety & risk, training, telematics, M&R are my main areas, but also transport operations in Europe, Middle East and Africa. I am working through EVs for vans in the UK and in a few European countries. I don't have company cars in the UK (car allowance), but I do have them on mainland Europe, and I'm working through electrification in that context also.
Transportation and Logistics contract and operational management with 3PL's, before joining Iron Mountain 15 years ago. My role as head of logistics support for the EMEA region is to guide management compliance, safety, standardisation and innovation change across the fleet operation in 36 countries.
I've been in transport all my working life. Originally as a 'long distance trucker' and then stepped into management about 30 years ago. I have always enjoyed the 'no day is the same' in this industry. The forever changing and evolving environment where fast and reactive management is required, and where proactive consideration is also warranted isn't for everyone! ButI would be bored without that stimulation!
The pilgrimage towards vehicle electrification in a timely and cost-effective manner!
EV vehicles/Infrastructure deployment and strategy
Corporate fleet manager for Dundee City Council, having worked in the transportation sector since 2001. For the last 10 years I've been at the forefront of implementing electric vehicles and infrastructure in Dundee, as well as surrounding local authorities.
Background is agriculture and transitioned to whole transportation sector. Industry continues to present exciting new challenges.
Transition to e-mobility
Driver risk management, driver behaviour, driver training, ‘O’ License compliance, and safety: particularly driver fatigue and drugs and alcohol
I was a health and safety professional and realised that there was a big disconnect between on-site safety verses on-road safety. The more I became involved in fleet risk the more I loved the industry and decided to specialise in it. I find it interesting and varied.
Driver shortages (which can lead to long hours and excessive fatigue) and the move to electric vehicles (EVs), because of the lack of knowledge within many fleets.
With 20+ years’ experience in operational and strategic fleet management I have encountered and managed many challenges as fleet continues to diversify and change over time. With time spent in dealerships, lease and fleet management companies as well having responsibility for the running of in-house fleets, I truly have seen both sides of the same coin.
A love of cars from childhood probably should have meant a logical career in fleet, but as most have, I took a convoluted route to being a fleet manager. Dabbling in fleet management and dealerships prompted signing up to the ICFM – if I was going to do this, I was going to do it properly!
Fleet changes all the time and that’s part of the attraction, as well as the collaboration and interaction with all other areas of business. Running a fleet shows you how businesses work overall and being the catalyst in the middle is a great place to be – when it works well anyway!
Handling the organisational and cultural change programme for EV adoption and bringing all stake holders with me.
HGV, fleet legal compliance, engineering insurance
I have 35 years’ experience in the transport industry which started with an engineering apprenticeship with the Royal Mail, and subsequently holding a number of transport and engineering roles with companies such as the Automobile Association, BRS, Churchill Insurance, Royal Bank of Scotland, and the BSS Group, before joining The John Lewis Partnership in a group based role, ensuring national legal fleet operations across the John Lewis and Waitrose divisions.
An incorporated engineer with membership of the Institute of Road Transport Engineers, and the Chartered Institute of Logistics & Transport, additional memberships include: the Central London Freight Quality Partnership, The Freight Transport Associations Greater London & South East Freight Councils, and UK Freight Council.
Vehicle repair and maintenance: there are a large number of options to choose from in the fleet industry and you never stop learning.
Availability of vehicles, the driver shortage and road restrictions, especially in London.
For me, fleet safety has always been an area I have heavily focused on with every fleet I have managed. From risk management, telematics and driver training, to driver aids and vehicle safety solutions, my belief is to equip drivers with the safety tools to do their job.
Over 15 years’ experience of fleet and transport management, from third party logistics, HGV rental management to own fleet management.
My journey started running a hire depot, operating five HGV units for customer deliveries so I was responsible for route planning, drivers hours, tachograph analysis. This led me to obtain my Transport Manager Operator CPC qualification and a move into depot and workshop management for a successful refrigerated vehicle rental company. Here, I became proficient at workshop management, fleet utilisation and fleet cost management (the result of a demanding MD!!). I then moved into fleet management where I was responsible for a mixed fleet of around 1,500 vehicles, operating from multiple locations across the UK. This saw the team achieve several accolades including Safe Fleet Award for two years running, Van Operator of the Year as well as personally being named Fleet Manager of the Year and Road Risk Manager of the year.
2021 saw me move onto a new challenge with one of the UK’s largest fleets, as head of fleet.
My love of all things with wheels. Being a petrolhead from as early as I can remember, I took my first Saturday job in the local garage and from then on, I knew my career would be related to vehicles. Fleet offers one of the most exciting career paths. With so much diversity no two days are the same, especially in a mixed fleet like mine. With so much change happening within the fleet and wider automotive industry we are seeing a sea change of the likes never witnessed since the introduction of the Model T, making the opportunity to help shape and re-define the industry available to all involved.
The biggest challenge is the unknown. The speed and direction of change is new to everyone in the industry so we are all learning from each other. For the first time ever, the industry is pulling together to define how the future will look. Manufacturers are working hand-in-hand with fleets who are supporting infrastructure decisions and together they are providing knowledge and data to shape the decarbonisation revolution.